HR Manager

Role Summary

The HR Manager is responsible for overseeing HR operations, managing recruitment processes, and fostering positive employee relations to ensure organizational success.

Key Responsibilities

• Lead HR operations and ensure compliance with policies and procedures.
• Manage end-to-end recruitment and hiring processes to attract top talent.
• Address employee relations matters and promote a positive workplace culture.
• Utilize ATS/HRIS platforms to streamline HR workflows and maintain accurate records.
• Organize and prioritize tasks to ensure efficient HR operations.

Required Qualifications

• HR Operations Leadership — demonstrated ability to oversee and optimize HR processes and systems.
• Recruitment and Hiring — proven expertise in managing full-cycle recruitment and talent acquisition strategies.
• Employee Relations — strong skills in resolving workplace issues and fostering employee engagement.
• ATS/HRIS Platforms — hands-on experience with HR technology for tracking and managing workforce data.
• Organizational Skills — ability to manage multiple priorities and maintain attention to detail.

Nice to Have

• International Workforce Operations — experience managing HR processes across global teams.
• IT Services Experience — familiarity with HR practices in IT or tech-driven environments.
• Payroll — knowledge of payroll systems and processes.
• Performance Management — experience in designing and implementing performance review frameworks.
• Grievances — ability to handle employee complaints effectively and fairly.
• Employee Records — expertise in maintaining accurate and confidential HR documentation.
• Onboarding — skills in creating seamless onboarding experiences for new hires.
• Probation Reviews — experience in managing probationary periods and assessments.
• Performance Reviews — ability to conduct structured evaluations and provide constructive feedback.
• Exits — experience in managing employee offboarding and exit interviews.
• Workforce Planning — skills in forecasting and aligning workforce needs with organizational goals.
• HR Data — proficiency in analyzing HR metrics and generating actionable insights.
• Outsourcing — familiarity with managing outsourced HR functions or partnerships.
• BPO — understanding of HR practices within business process outsourcing environments.

Location and Working Arrangement

This is a full-time position based in Lahore, Pakistan. The role requires on-site presence during standard working hours.